Terms and Requirements
The rules and guidelines for using our games and services
Note to Parents and Guardians
These Terms and Requirements are designed for parents and guardians. We encourage you to review these terms with your child in an age-appropriate way to help them understand the rules for using our games and services.
1. Introduction
Welcome to PlayfulMinds! These Terms and Requirements ("Terms") constitute a legally binding agreement between you and PlayfulMinds ("we," "our," or "us") governing your access to and use of our website, mobile applications, and other online services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you are a parent or guardian and you allow your child to use the Services, you agree to these Terms on behalf of your child, and you are responsible for your child's use of the Services.
If you do not agree to these Terms, please do not access or use our Services.
2. Account Registration
Some of our Services may require you or your child to create an account. When creating an account, you agree to provide accurate, current, and complete information.
2.1 Parent Accounts
If you are a parent or guardian creating an account:
- You must be at least 18 years old
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You agree to notify us immediately of any unauthorized use of your account
2.2 Child Accounts
If you are creating an account for a child:
- You represent that you are the child's parent or legal guardian
- You consent to the collection and use of your child's information as described in our Privacy Policy
- You are responsible for supervising your child's use of the Services
- You may review, edit, or delete your child's account information at any time
3. User Conduct
When using our Services, you and your child agree not to:
- Use the Services for any illegal purpose or in violation of any local, state, national, or international law
- Violate or encourage others to violate the rights of third parties, including intellectual property rights
- Post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, hateful, or otherwise inappropriate
- Interfere with security features of the Services
- Interfere with the proper working of the Services
- Engage in any conduct that restricts or inhibits any other user from using or enjoying the Services
- Use any robot, spider, crawler, scraper, or other automated means to access the Services
- Attempt to circumvent any technological measure implemented by us to protect the Services
- Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services
4. Intellectual Property
The Services, including all content, features, and functionality, are owned by PlayfulMinds, its licensors, or other providers and are protected by copyright, trademark, patent, and other intellectual property laws.
4.1 License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes.
4.2 Restrictions
You may not:
- Reproduce, distribute, publicly display, or publicly perform the Services
- Modify, adapt, or create derivative works of the Services
- Use the Services for any commercial purpose
- Remove any copyright, trademark, or other proprietary notices from the Services
4.3 User Content
You retain ownership of any content that you submit, post, or display on or through the Services ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based upon, distribute, and display your User Content for the purpose of operating and providing the Services.
5. Purchases
Some of our Services may allow you to make purchases. All purchases are subject to the following terms:
5.1 Payment
When you make a purchase, you agree to pay the specified fees. All fees are in the currency specified and include applicable taxes unless stated otherwise.
5.2 Subscriptions
Some of our Services may be available on a subscription basis. Unless otherwise stated:
- Subscriptions automatically renew until cancelled
- You can cancel a subscription at any time through your account settings or by contacting us
- If you cancel, you may continue to use the subscription until the end of your current billing period
5.3 Refunds
Refunds are provided in accordance with applicable law. For more information about refunds, please contact us at [email protected].
5.4 Parental Controls for Purchases
We encourage parents to use the parental controls available on devices and platforms to restrict in-app purchases. We are not responsible for purchases made without parental consent.
6. Parental Controls
We are committed to providing a safe environment for children. We encourage parents and guardians to:
- Supervise their children's use of the Services
- Educate their children about safe online practices
- Use parental controls available on devices, platforms, and within our Services
- Review our Privacy Policy to understand how we collect, use, and disclose information from children
For more information about the parental controls available within our Services, please visit our website or contact us.
7. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THEY WILL BE UNINTERRUPTED OR ERROR-FREE.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PLAYFULMINDS, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.
9. Term and Termination
These Terms will remain in full force and effect while you use the Services. We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Changes to Terms
We may modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.
11. Contact Us
If you have any questions about these Terms, please contact us at:
PlayfulMinds
605 Expo Blvd, Vancouver, BC V6B 1V4, Canada
Email: [email protected]
Phone: +1 (437) 886-3153
Last updated: April 1, 2025