Contact Us
We'd love to hear from you!
Have questions, feedback, or just want to say hello? Reach out to our friendly team using any of the methods below.
Get in Touch
Call Us
Have a quick question? Give us a call and we'll be happy to help.
+1 (437) 886-3153
Monday - Friday: 9am - 5pm PST
Visit Us
Stop by our office to meet the team and see where the magic happens!
605 Expo Blvd, Vancouver, BC V6B 1V4, Canada
By appointment only
Send Us a Message
Contact Information
Fill out the form and we'll get back to you as soon as possible.
Address
605 Expo Blvd, Vancouver, BC V6B 1V4, Canada
Phone
+1 (437) 886-3153
Hours
Monday - Friday: 9am - 5pm PST
Find Us
Frequently Asked Questions
Find answers to your questions about our magical games
How do I get technical support for a game?
For technical support, you can email us at [email protected] with details about the issue you're experiencing. Please include:
- Game name
- Device you're using
- Description of the problem
Our support team will get back to you within 24 hours.
Do you offer educational discounts?
Yes! We offer special pricing for schools and educational institutions.
Please contact us at [email protected] with details about your organization, and our education team will provide information about our educational packages and discounts.
We're committed to making our games accessible for classrooms everywhere!
Can I suggest ideas for new games?
We love hearing ideas from our community!
You can send your game suggestions to [email protected].
While we can't implement every suggestion, we carefully review all feedback and ideas from our users. Your creativity helps us make better games!
Are your games available offline?
Most of our games have offline modes that can be played without an internet connection after the initial download.
Check the description of each game for specific information about offline availability.
We design our games to be accessible even when you're on the go!
How do I report a bug in a game?
If you encounter a bug, please email [email protected] with "Bug Report" in the subject line.
Please include:
- Game name
- Your device information
- Steps to reproduce the bug
Screenshots or videos of the issue are also very helpful!
Are your games safe for children?
Child safety is our top priority.
All our games:
- Contain no violence or inappropriate content
- Have no in-app purchases without parental approval
- Collect minimal data and comply with children's privacy laws
- Are tested with children and educators before release
Parents can feel confident letting their children explore our magical world of learning!